Author : David Doto

Managing Workplace Conflict Through Mediation


The Cost. The direct costs of workplace conflict are staggering: billions of dollars are lost each year for sick days, absenteeism, grievances, and litigation. Moreover, the “hidden” cost of workplace conflict is difficult to calculate, and includes a hostile work environment, the lack of employee buy-in to organizational goals, lost productivity, project avoidance, employee turnover,…


Workplace Conflict headline

Workplace Conflict: Trick or Treat?


Conflict is ubiquitous – it permeates all aspects of our lives. We all have needs, desires, and aspirations that are not always consistent with those of our colleagues, yet we live in a finite world with finite resources. Moreover, we are each unique, and have perceptions of the world that are filtered through our personal…